Shipper
Creates shipments
Gets visibility before exceptions turn into claims.
Connected shipment visibility
LogixRelay
Shared shipment visibility for shippers, carriers, drivers, consignees, and vendors. One operational timeline for events, documents, exceptions, and proof.
Roles
Each party works from the same shipment record.
LogixRelay keeps shipment creation, driver updates, consignee verification, carrier collaboration, and vendor documents connected without forcing every party into the same internal system.
Carrier
Updates statuses
Shares milestone updates and documents with less manual follow-up.
Driver
Reports events
Submits location, status, photos, and proof from the field.
Receiver
Confirms delivery
Verifies what arrived, when it arrived, and whether review is needed.
Connected data sources
Start with the channel you already have.
Use API and portal workflows for MVP operations, then add EDI, file upload, and telematics as customer integrations mature.
APIShipment creation and operational writes.
EDIPartner shipment and status exchange.
TelematicsVehicle and location signals.
File UploadSimple onboarding for constrained partners.
Features
Visibility, proof, and exceptions in one shared workflow.
Exception-first tracking
Damaged, short, delayedWhen something changes, teams see the same timeline, reason, photos, and next action.
Item-level verification
Serial and condition checksReceivers can confirm what arrived and flag damaged or missing items at the dock.
Collaborative events
One shared truthDrivers, carriers, shippers, consignees, and vendors contribute to the same shipment record.
Access
Use the portal for operations and the tracking app for field updates.
Track
Basic visibility
- Shipment timeline
- Arrival and delivery events
- Carrier and driver updates
Verify
Proof and dock confirmation
- Consignee verification
- Item condition checks
- Photo and document proof
Resolve
Exception workflow
- Damage and delay alerts
- Shared exception records
- Operational analytics